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Checklist · 3 min read · August 2026
Ask for a review without breaking the rules
A post-job script that earns reviews - honestly, and without risking your profile.
FF
The FirstFind team
Reviews are the strongest trust signal on your profile, and the businesses ranking above you mostly share one habit: they ask. Here's how to ask properly - without breaking Google's rules or making customers uncomfortable.
The rules, in short
- ×Don't pay, discount, or reward for reviews - Google removes them and can suspend your profile
- ×Don't ask only happy customers and steer unhappy ones away - that's banned too
- ×Don't write reviews yourself, or have staff or family do it
What works
- ✓Ask right after the job, while the work is fresh
- ✓Send a direct review link by text - one tap, no searching
- ✓Make it personal: 'it helps our small business more than you'd think'
- ✓Reply to every review that comes in - people check whether you respond
The bottom line
One honest ask after every completed job compounds. Ten new reviews a month, kept up for a year, changes which business the suburb calls first.